HospEquip is a privately owned company that is rapidly expanding into the Healthcare sector and is a leading supplier of equipment into the Hospital, Aged Care and Community Markets.
Due to our continued expansion, we are currently seeking a motivated and compassionate Customer Service Coordinator to be the first point of contact for our clients and patients. You’ll play a key role in ensuring a smooth and supportive experience for everyone who interacts with our services.
You will be responsible for:
- Answering incoming phone calls and responding to emails
- Handling general customer enquiries in a professional manner
- Processing customer orders accurately and efficiently
- Providing friendly and helpful service to patients, clients, and healthcare professionals
The successful candidate must display the following qualities:
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Previous experience in a customer service role (healthcare experience is a bonus)
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Strong communication and problem-solving skills
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Attention to detail and the ability to follow procedures
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Confidence using basic computer systems and email
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A friendly and positive attitude
About you...
At HospEquip, our values are linked to four key areas of our business: Innovation, Collaboration, Ownership, and Good Business. Resonating with our values and the care we have for our people, you will need to work closely with your team and management.
Interested?
If this sounds like the opportunity for you, please submit your Resume and Covering Letter via our applicant portal.
Please confirm on your application form:
- Full Australian Permanent Work Rights
- Your location, mobile phone number and email address.
- Interview availability.
- Notice period/start date.
At HospEquip, we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.
Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.
Please note: HospEquip will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that HospEquip is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.
It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.
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