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Digital Performance Specialist - Marketing

Device Technologies Australia Pty Ltd
Marketing and Digital
Sydney - Permanent - Full time
Job ID# 493464
Posted 
Closing 
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Join our dynamic team as a Digital Performance Specialist – Marketing and be at the forefront of driving digital success for Device Technologies! You'll develop and deliver cutting-edge omnichannel marketing strategies to elevate our digital products, including our innovative ecommerce customer website, Device Online. Unleash your creativity and expertise to drive both commercial and non-commercial success through impactful marketing tactics and collaboration with passionate professionals across the company.  

The opportunity... 

  • Performance: This role is responsible for delivering on all digital performance KPIs using an omnichannel strategy to meet and exceed company expectations. It focuses on the customer lifecycle, including awareness, acquisition, conversion, retention, and advocacy.  This role has scope to extend to product performance initiatives in collaboration with the Digital Product Performance Specialist. 

  • Marketing Strategy & Execution: Develop and deliver omnichannel marketing strategies and tactics to drive commercial and non-commercial performance for Device Technologies' digital products. This includes maintaining a 12-month marketing performance and content calendar, leading multi-channel marketing efforts, and optimising marketing automation and evergreen marketing. The role involves understanding and measuring key ecommerce metrics, developing innovative campaigns, and using enterprise-level platforms for marketing campaigns and performance reporting. 

  • Stakeholder Management: Manage Business Unit stakeholder relationships to optimise digital channel activity, including product and brand launches, promotions, and customer engagement. Provide internal training and develop engagement opportunities to champion staff adoption and advocacy of digital products. 

  • Analytics, Reporting, and Insights: Conduct periodical and ad-hoc ROI reporting of all marketing activities for digital products. Develop and present performance and actionable insights to internal senior stakeholders, critically assess marketing results, and utilise refinement and optimisation techniques to support future marketing performance. Analyse and research customer data and behaviour to convert learnings into marketing tactics to support the marketing strategy. 

About you... 

You are a confident, highly organised, proactive, and self-driven individual who is passionate about your work and doesn’t take no for an answer. You will consistently bring your A-game, positively impacting both the Digital Team and Device Technologies cultures. You approach your responsibilities with seriousness, ensuring you meet performance expectations with a sense of accountability and ownership. With your entrepreneurial spirit and strong commercial acumen, you combine your digital expertise with a forward-thinking approach, prioritising performance to achieve high standards of successful marketing. 

  

  • Able to demonstrate an ownership, accountability, and entrepreneurial mindset 

  • 5+ years relevant experience in Digital Product omnichannel marketing, specifically campaign planning and execution, and ideally for ecommerce websites (B2B preferable). 

  • Be an action-oriented self-starter.  Able to work independently, problem solve and apply good judgement according to deadlines and budgets.  

  • High standard of written and verbal communication skills, including writing for digital. 

  • Comfortable with data analysis.  Proficiency in using spreadsheets, and experience using data visualisation tools is desirable. 

  • Excellent organisational skills 

  • Proven successful stakeholder management  
  • Able to understand and navigate complex organisational structures and interdependencies 

  • Able to work with a team, provide input, coach, negotiate, and support colleagues. 

  • Able to lead, own and be accountable for delivering high-quality, successful campaigns according to market deadlines. 

  • Confident communicator with the ability to collaborate with cross-functional teams at different levels, nationalities, and cultures within and outside the organisation.  

  • Comfortable with ambiguity and the resourcefulness to develop sound action plans. 

At Device Technologies, we succeed through our commitment to five key values: 

Delivering Innovation - We constantly seek new ideas, technologies, and approaches to meet evolving customer needs and market demands. Through our innovation we continually adapt and transform for our people, our customers and our future success. 

Seeking Collaboration - By embracing collaboration we tap into diverse perspectives, skills, and resources to drive innovation, solve complex problems, and achieve common goals.  

Taking Ownership - We embrace accountability and initiative. It fosters trust, collaboration, and empowers our people to drive success through proactive responsibility.   

Practising Good Business - We strive to embody integrity, responsibility, and sustainability.  It involves ethical conduct, transparency, and a commitment to social and environmental stewardship.  

Championing the Customer - By placing customers at the heart of decision-making and operations, we enhance experiences, foster loyalty, and collectively strive to improve patient outcomes. 

Our ideal candidate for this role aligns with these values. 

About us… 

Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia. 

Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, 

continuous improvement, career development and leadership nurturing to foster a superior workforce. 

Interested? 

To apply for this opportunity, please click on the 'apply' button to be redirected to our candidate application portal.    

At Device Technologies we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business. 

Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different. 

Please note: Device Technologies will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that Device Technologies is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful. 

It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements.  Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer. 

 

Apply now