About us…
Since 1992, Device Technologies has been dedicated to improving patients’ lives through leading edge technology and services, supplying hospitals and healthcare professionals with high-calibre medical solutions from around the world. Over 30 years, Device Technologies has developed a reputation for the quality, dedicated service and ongoing support provided by our people. With HQ in Sydney, the company continues to grow, representing over 200 trusted brands, and employing over 1000 highly skilled staff located across Australia, New Zealand and Asia.
Geared towards optimal performance, our culture is built on empowering our people to achieve their goals, aligning with wider business objectives. We focus on productivity, continuous improvement, career development and leadership nurturing to foster a superior workforce.
The opportunity…
The Genesis team is a specialized group of Intuitive Surgical training professionals dedicated to understanding the strengths and opportunities within your da Vinci program. We work collaboratively with hospital leaders, surgeons and staff to discover, share and implement best practice solutions.
Genesis Program Management
- In collaboration with commercial and other ecosystem teams, defines Genesis agenda for their region: prioritizes mandates and plans delivery of Genesis resources.
- Lead Genesis consulting engagements with targeted hospitals to implement best practices in robotic surgery program standardization.
- Work closely with hospital executives, OR leadership, and surgical teams to optimize operational efficiency, staff training, and workflow integration.
- Manage complex, extended customer engagements involving multi-departmental collaboration and multi-faceted solutions.
- Provide in-person and remote consulting services to drive efficiency and quality improvements in robotic surgery programs.
- Collaborate with cross-functional teams (Sales, Marketing, Customer Training, Product Management) to ensure alignment and impact.
- Serve as a trusted advisor to hospital partners, ensuring sustained program success and engagement.
- Become a subject matter expert and trusted client advisor for Genesis.
Customer Analytics
- Assist teams and their customer generating Quantifying the Impact (QTI) and including establishing clinical anchors
- Analyze customer data (economic impact, profitability, procedural efficiency) and provide strategic insights to drive program improvements.
- Deliver customized reports and actionable recommendations to enhance robotic surgery adoption and patient outcomes.
- Work with cross-functional teams to develop care optimization solutions based on best practices and data trends.
About you...
At Device Technologies, we succeed through our commitment to four key values:
Delivering Innovation – We encourage and reward fresh ideas and are committed to supporting our people to make change.
Seeking Collaboration – We support each other in our combined mission to help others achieve their goals.
Taking Ownership – We believe in equipping our people to take responsibility and accountability in their roles and trust them to get the job done.
Practising Good Business – Our success is built on a mix of intuition and experience, and we foster an environment where all voices are heard and nobody is afraid to make mistakes.
Our ideal candidate for this role aligns with these values.
The ideal candidate has experience in the clinical surgical industry and has a focus on training and education for HCPs. If you are a driven and motivative individual, we want to hear from you.
Experience required:
- Experience in healthcare consulting, hospital management, clinical operations, or the medical device industry.
- Strong organizational and multitasking skills, with the ability to manage multiple priorities effectively.
- Proven ability to work collaboratively with cross-functional teams in a dynamic environment.
- Experience managing complex, multi-stakeholder projects and effectively engaging hospital teams.
- Ability to travel extensively for customer engagements.
- Excellent written and verbal communication skills, with a high standard of professionalism.
- Fluency in English and the local language as required.
- Proven expertise in delivering consulting services that provide measurable value to customers.
- Strong training capabilities, with a demonstrated commitment to customer and peer education, particularly in advanced technology within a clinical environment.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
Interested?
To apply for this opportunity, please click on the 'apply' button to be redirected to our candidate application portal.
At Device Technologies we are motivated by the opportunity our equipment provides to change people’s lives. We have a clear vision to ensure all our people feel valued and respected, can be themselves and can flourish as contributors to the success of our business.
Our promise is all qualified applicants will receive consideration for employment without regard to diversity of race, gender, sexual orientation, religion, ethnicity, disability, age and all the other wonderful characteristics that make us different.
Please note: Device Technologies will undertake pre-employment checks via our accredited background check provider for the successful candidate to ensure that Device Technologies is meeting legislative obligations and the information a candidate provides is accurate. For all roles, an offer of employment will be subject to the following pre-employment checks: identity check, reference checks, right to work in location (checks for visa holders), police integrity. By proceeding and applying for the role, you acknowledge our hiring process and agree to undertake the required pre-employment checks if successful.
It is also a mandatory requirement for certain roles within our organisation, where the successful applicant may be required to present certifications and/or vaccinations status as per role requirements. Evidence of certificates or vaccination status will be requested during the interview process by management to qualify fit for role and prior to any offer.
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